EBAY Frustrations, Anyone Else Have Any ???

[Xaul Zan]

tonight I purchased x3 tarmogoyfs for a decent price. a couple hours later the seller sent me the invoice. I wrote him back and said I'd send payment tomorrow after I went to the bank. he writes me back about 20 minutes later with a request to cancel the transaction. the request was because he stated he was out of stock. I wrote him back confused and then he told me he wasnt out of stock, but he damaged a goyf while packing it up for me and that without explaination one of the cards was now torn into pieces.

yeah, so I wrote him back and said I'd just take the remaining 2 of them at the price of what 2 would be. he writes be back to say he wont do that, but he'll sell me 2 at the same price as the 3, BUT throw in 20 random rares to equal it out. so I write him back and say I dont want 20 random rares for the price of a goyf. that I'll just take the 2 for the price of 2, and if he wouldnt mind, I'd also like the pieces to the torn goyf for my own curiosity.

right, so then he writes me back to tell me that now the card isnt out of stock, lost, or ripped. but now hes saying that his friend spilled beer on it. its just like 'OK, this dudes a fucking moron on top of being a bullshit liar'. so I tell him, again, that I'll just take the 2 and he writes me back again to say no. and that I either accept his offer of 2 goyfs plus 20 random rares for the price of 3 or cancel the transaction.

and again, I write him back, frustrated and annoyed at this point to tell him that Im not going to cancel it, Im going to report him to ebay and Im going to leave him negative feedback. so now he writes me back to say that he'll now throw in 60 rares and the 2 goyfs for the price of 3 goyfs. and updates the cancel request to say that the card is now beer damaged. so I write him back a little hostile at this point to tell him that I dont want 60 rares and 2 goyfs for the price of 3 goyfs. that I dont want some random pile of jank that hes trying to pawn off on me. that I'll just take the 2 and be done with it.

so his story changes yet again. now he says that the 2 goyfs are the ones with beer spilled on them and that the remaining goyf is torn into pieces. right. sure. as if I didnt think he was full of shit before, that sealed it. on top of that he then says that I can buy 2 beer damaged goyf and 1 goyf torn to pieces for full price OR just 60 random rares on their own, for the price of the 3 goyfs. and on top of that he then calls me childish for not understanding his situation and that I should feel bad for him cause now hes out the cards. its just like 'really ? seriously ? is someone actually saying this nonsense to me ? where am I ? what fucking world am I in ?'. if I lived in VA, I would totally track this guy down and punch him in the dick.


I've had minor annoyances on ebay here and there, but its like once or twice a year, I just get some total idiot like this guy. anyone else had similar experiences ?

:confused:

[hi-val]

What about sending a reply like:

"Look, it's clear that you thought that these cards would go for more than they did when the auction ended. Instead of putting a reserve on it, you're making stuff up to get out of this. You're lying to me, you've been lying to me all day now and I don't have time for you to lie to me any more. Here are the two options that I see that you have:

-You send me the three Tarmogoyfs I ordered after I pay, like we contractually agreed to.

-You don't send me the three Tarmogoyfs, I give you negative feedback and report you to Ebay, also forwarding this entire conversation.

So I suppose the basic question is how much a negative feedback rating is worth to you. Is it worth the difference between what you got and what you expected to get on this transaction? You can probably put a dollar figure on it better than I can, and you'll have to do that pretty quickly because I am losing my patience for this whole thing.

I do not do any transactions outside of Ebay with a seller, nor do I engage in substitute transactions with sellers on Ebay. It's against the terms of use on Ebay and I take those seriously.

I suggest you do the same."





Goooooooood luck!!!!

[Xaul Zan]

thanks for the reply. I dont know if he thinks he can get more for them or what. but the thing is, they were a buy it now auction, so he set the price to begin with. I contacted ebay and they told me to either drop the whole thing, or just go ahead and send payment and I'd be covered under the ebay buyer protection. but I'll take what you wrote, reword it a little and send it to him as his last chance.

[hi-val]

I think the first step is coming to terms with the fact that you will not be getting these cards.

[Xaul Zan]

I'd like the cards, but Im willing to settle for leaving a huge shit stain on his ebay account. I just sent him pretty much exactly what you wrote, but dont expect to hear back from him at this hour. I'll let you know what he says.

[Purgatory]

Stories like this make me happy I live in Sweden because we have a great online community, where Swedes (and lately Norwegians and Danes) gather to hold auctions, trade cards, discuss the game and so on. That means I won't ever have to deal with eBay and some of the pricks that reside there. Sure, we also have our fair share of scammers, but they are quickly banned, and in a couple of hundred trades and transactions, I personally have never been f'ed over.

But yeah, I don't think you will ever see those Tarmogoyfs, make sure you retaliate in an appropriate manner.

[jrsthethird]

I suggest you just kill the transaction and leave him negative feedback. If he's going to be this big of a dick I wouldn't trust him to begin with.

I sold a couple Ajanis on ebay a couple weeks ago and said they were NM, without really taking a good look at them; they didn't have enough noticeable damage for me to look at it and say, "damn, that's beat" so I assumed they were NM (a vast majority of my cards are, a safe assumption). It was one of 10 auctions I put up at once so I thought it was good. The guy paid, I mailed within 2 days, and he comes back with negative feedback:

"Horrible everything. Cards were not near mint." or something.

Seriously? EVERYTHING wasn't horrible. Shipping was fast and free, there was no communication gaps, and he got a decent price IMO. Condition is subjective, and I can guarantee they weren't any less than excellent. I also stated that I would provide a picture upon request so if you were really that worried about getting mint cards you should have asked or not bid on cards you couldn't see. I couldn't figure out if there was a way to contest this feedback or not, and they removed the option where you could comment back on it. This pisses me off because now I have like 97.7% feedback since I don't use my account that much anymore.

[dahcmai]

Well, if it's paypal, at the worst you have to wait to get your money back. It's annoyingly long to get it back, but they will side in favor of the buyer almost guaranteed every time. Using a credit card is even faster.

Out of curiosity, how much did you get them for? Curious on why he wants to back out.

Hi Val's response is pretty good btw. It's close to what I would say.

[UrDraco]

Personally I am never going to sell cards on eBay ever again. It is scewed wayyyyy to far in the buyers favor now. Even though I post high quality scans, and write in my listing that card grading is a matter of opinion I still run into the random jerk that complains about condition like above.

The main reason I will never sell again is because proof of delivery is now required on all shipments. There is no cheap way to provide proof of delivery. I recently sold some cards to someone internationally. In order to cover myself I paid for registered shipping. This was not cheap. The cards never made it to the seller. He filed a claim, I provided my proof that I sent the cards, a reciept and a registered shipping number which showed I shipped the cards but they never made it. The buyer did not pay for insurance or any extra services. After all was said and done, the buyer got their money back and I was out my cards and the extra money I paid for registered shipping.

Moral of the story, if you buy something on eBay and they sent it to you without making you sign for it, then you can file a claim and its yours for free!

Don't sell on eBay, ever, long live MOTL (e-mails back up now too).

[Xaul Zan]

Out of curiosity, how much did you get them for? Curious on why he wants to back out.

I got them for $144 including shipping. that was the buy it now price he set. and here is his response to dougs letter.



Dear ______,

Here I have no options since I lost all my tarmogoyf cards. I have to choose -You don't send me the three Tarmogoyfs, I give you negative feedback and report you to Ebay, also forwarding this entire conversation.

I can't send you tarmogoyf, because my party messed all of them. I've explained enough, and you still dont understand situation. sigh.

Do wutever you want. I don't have cards now.
I will leave horrible feedback on urs too, and you know the reasons. sigh.

I don't have cards now, I don't have money now.
I can't do anything for ya. What do you want in this situation.
What should I do? All of tarmogoyf are destroyed.
Do you UNDERSTAND?


- heroeki

[MMogg]

long live MOTL (e-mails back up now too).

Ha! I traded with a guy with 270 refs, sent my cards registered, he received, he claims he sent my cards unregistered, and never received. He refused to compensate and got banned. His banning might be justice, but I'm still out more than fifty bucks in cards. It would have been cheaper had I just ripped up my own cards. :laugh: Truth is, no system is infallible.

[Phoenix Ignition]

I got them for $144 including shipping. that was the buy it now price he set. and here is his response to dougs letter.

Well, if I know my ebay feedback, he can't give you bad feedback, so feel free to take a big shit on his. Even if his story is true, it's his own fault the cards were all miraculously destroyed.

[dahcmai]

You guys will appreciate this. Yawgmoth71 is me. I got fairly annoyed lately with this whole stupid process.


http://forums.ebay.com/db2/topic/Paypal/Paypal-Internation-Scam/510208240

[freakish777]

1) When buying anything on eBay use Credit Card PayPal.
2) When someone doesn't send, wants to back out etc, contact your credit card first. They should have a form you can fill out saying you never received what you ordered, they remove the charge from your account and will fairly aggressively pursue their lost funds in addition to doing things like filing Mail Fraud against whoever.
3) If your credit card can't cancel the charge for whatever reason, file the PayPal dispute next.
4) In some cases, just accept that the seller fucked up and wants to cancel the transaction and refund your money to you.

In regards to #4, it's clear in the OP that this particular seller doesn't know what he's doing (it almost sounds like he was going to try and rip you off by not mailing anything and then developed a conscience and decided not to so he's making up some BS story about what happened to them). I'll admit to having to back out of a CardShark sale I made once because the buyer ordered a French Dark Ritual that I had accidentally put into someone else's order for 4 normal Dark Rituals from the same set.


For me the most frustrating thing about eBay is the new feature that encrypts bidders usernames. It used to be extremely easy to ensure that if you were thinking about selling 4 Underground Sea (or whatever) all you had to do was go find 3~5 completed auctions for Underground Seas and send messages to some of the second and third highest bidders on those auctions to ensure you got the value out of your cards (you can replace Underground Seas/cards with Rare 7" Vinyl Record, Fur Coat, whatever, as long as the thing wasn't some wholly unique item). Now, if you don't personally know people interested in what you're selling that you can forward the link to, you're basically walking blind and have no idea if your auction will do well or not until the last second.

[Xaul Zan]

You guys will appreciate this. Yawgmoth71 is me. I got fairly annoyed lately with this whole stupid process.


http://forums.ebay.com/db2/topic/Paypal/Paypal-Internation-Scam/510208240

yeah, see in cases like that, I've found that you cant leave it up to the online dispute system. you actually have to phone paypal and speak to a live person and explain it to them, and only then do they kind of understand. if this didnt happen to long ago and you still have record of the email where the guy said that to you, I would call paypal anyways. they will ask you for the email, with the header and everything to check it out.

[Xaul Zan]

For me the most frustrating thing about eBay is the new feature that encrypts bidders usernames. It used to be extremely easy to ensure that if you were thinking about selling 4 Underground Sea (or whatever) all you had to do was go find 3~5 completed auctions for Underground Seas and send messages to some of the second and third highest bidders on those auctions to ensure you got the value out of your cards.

ha, I used to do that all the time.

[Malchar]

Here's a good rule for selling on Ebay: Don't.
At the very least, just sit on your cards until Ebay decides to make things fair again, or try using a different site.

[Xaul Zan]

Here's a good rule for selling on Ebay: Don't.
At the very least, just sit on your cards until Ebay decides to make things fair again, or try using a different site.

yes, Im sure it would help out every format if everyone as a community collectively cancelled the current 46,052+ mtg auctions on ebay and didnt list any more.

[Malchar]

I don't care about helping out the format. I'm more interested in not mailing away what are effectively $100 bills.

[jrsthethird]

I don't care about helping out the format. I'm more interested in not mailing away what are effectively $100 bills.

Then trade in to SCG/local gaming shops.

[Xaul Zan]

so to update, if anyone still cares. the last thing he pretty much said to be about these was:

"2 of tarmogoyf were damaged by beer.
1 of tarmogoyf was torn up.
I can't send you any tarmogoyf, because I don't have it."

and kind of left it at that. then today Im browsing the newly listed items, and guess what. I see x3 goyfs listed for $189.99. so I click the link and sure enough its this same guy. 6 days later, hes trying to sell them off for $50 more than what I first bought them at. so of course I rebought them and havent paid and then I reported him to ebays customer service. what a fucking douchebag.

[Nightmare]

I sold some dual lands, with the following text in bold red:

DO NOT BID IF YOU ARE FROM ITALY or BRAZIL. DUE TO POSTAL SERVICE TROUBLE I DO NOT SHIP TO ITALY or BRAZIL. I apologize for this inconvenience.

One of the duals was won by a Brazilian guy.

How do I get out of shipping this to him, potentially being scammed, and left with -1 dual and -X moneys?

[Cabal_chan]

I sold some dual lands, with the following text in bold red:

DO NOT BID IF YOU ARE FROM ITALY or BRAZIL. DUE TO POSTAL SERVICE TROUBLE I DO NOT SHIP TO ITALY or BRAZIL. I apologize for this inconvenience.

One of the duals was won by a Brazilian guy.

How do I get out of shipping this to him, potentially being scammed, and left with -1 dual and -X moneys?



If you have a problem with selling on eBay, we want to know about it. Learn about reporting problems with your buyers. If you don’t receive payment for an item or you want to cancel a transaction, go to the Resolution Center. We'll help you work with your buyer to resolve the problem.

In other words...try to get a live voice or bend over, is what it sounds like.

[cdr]

I sold some dual lands, with the following text in bold red:

DO NOT BID IF YOU ARE FROM ITALY or BRAZIL. DUE TO POSTAL SERVICE TROUBLE I DO NOT SHIP TO ITALY or BRAZIL. I apologize for this inconvenience.

One of the duals was won by a Brazilian guy.

How do I get out of shipping this to him, potentially being scammed, and left with -1 dual and -X moneys?

When you list the item, eBay actually has a feature that lets you block accounts from certain countries from bidding. You should activate that in the future if you didn't.

I've never had this problem, but since the buyer broke the terms of the listing (and it was a legit resistriction), you ought to be able to get the neg removed if he leaves one. Try searching eBay help/forums.

[Michael Keller]

so to update, if anyone still cares. the last thing he pretty much said to be about these was:

"2 of tarmogoyf were damaged by beer.
1 of tarmogoyf was torn up.
I can't send you any tarmogoyf, because I don't have it."

and kind of left it at that. then today Im browsing the newly listed items, and guess what. I see x3 goyfs listed for $189.99. so I click the link and sure enough its this same guy. 6 days later, hes trying to sell them off for $50 more than what I first bought them at. so of course I rebought them and havent paid and then I reported him to ebays customer service. what a fucking douchebag.

This actually made my day so much happier. Good for you, man. Good for you. Fucker.

[Xaul Zan]

This actually made my day so much happier. Good for you, man. Good for you. Fucker.

yeah, made mine too. as now hes going to get a double negative. and have to pay the fees twice. however, he did have the balls to email me last night and say he'd mail them out as soon as I sent payment. if I ever end up in VA for an event, this guy is going to get punched in the dick, twice.

[Xaul Zan]

IHow do I get out of shipping this to him, potentially being scammed, and left with -1 dual and -X moneys?

put in a request to cancel the transaction. do a second chance offer to the next highest bidder or relist it. and then change your buyer requirements. these are mine:

Buyer requirements
Use Buyer Requirements to block certain buyers from bidding on or purchasing your items.

Block buyers who:
Don't have a PayPal account
Have received 2 Unpaid item Strike(s) within 12 month(s)
Have a primary shipping address in countries that I don't ship to
Have 4 Policy violation report(s) within 6 month(s)
Have a feedback score equal to or lower than -1
Have bid on or bought my items in the last 10 days and have met my limit of 10
Change buyer requirements

but you dont have to use all of those and can change the numbers around a bit.

[Plague Sliver]

Thanks for sharing your story. I'm glad it's getting resolved. Now I will know what to do if it ever happens to me.

[Xaul Zan]

*UPDATE*

yeah, so I woke up this morning to find that the guy created a new ebay account and bought some of my auctions in response. I've reported it to ebay, but havent heard back from them yet. I have a feeling this is going to get messy, but fuck it. I didnt start this, but I'll sure as well end it.

[Xaul Zan]

Thank you for contacting eBay in regards to your issue with the member
"heroeki" and "heroeinblue".

We're concerned about policy violations on eBay, and we count on members
like you to help us uncover possible problems. In this case, we
thoroughly looked into your report about these members.

While we can't give you the details of our investigation due to privacy
concerns, what we can tell is that the member you reported is currently
not registered on eBay. I hope this reassures you that your account
information will remain private.

Please note that when members are suspended, we remove any neutral or
negative Feedback left by those members.


http://img231.imageshack.us/img231/8494/heroeki.jpg

[xTrainx]

LOL. That's just sad.

[Octopusman]

This is epic.

Thank god you have the motivation to make sure this jerk gets what's coming to him. Hopefully they can ban him in a way that'll prevent any future bs like him making new accounts to mess with your auctions. =/

What a little bitch. I don't think two punches to the dick is severe enough. I swear, if I ran this damn country people who acted like that would be executed.

[MMogg]

I swear, if I ran this damn country people who acted like that would be executed.

Hu Jintao (http://en.wikipedia.org/wiki/Hu_Jintao), is that you?

[Mr.C]

I sold some dual lands, with the following text in bold red:

DO NOT BID IF YOU ARE FROM ITALY or BRAZIL. DUE TO POSTAL SERVICE TROUBLE I DO NOT SHIP TO ITALY or BRAZIL. I apologize for this inconvenience.

One of the duals was won by a Brazilian guy.

How do I get out of shipping this to him, potentially being scammed, and left with -1 dual and -X moneys?

You don't.

What is the handle of the person?

[Sigar]

Early march I sold a playset of japanese grindstone and painter's servant on ebay to a guy in the US. He paid for regular shipping, which isn't trackable and I sent the cards.

Last week he starts complaining about he hasn't received the cards and he files a case against me on ebay. I tell my side of the story and BAM! ebay tells me I have to give him a full refund!

Is there anything I can do here, or am I just screwed? :/

[cdr]

Early march I sold a playset of japanese grindstone and painter's servant on ebay to a guy in the US. He paid for regular shipping, which isn't trackable and I sent the cards.

Last week he starts complaining about he hasn't received the cards and he files a case against me on ebay. I tell my side of the story and BAM! ebay tells me I have to give him a full refund!

Is there anything I can do here, or am I just screwed? :/

You didn't follow eBay/paypal policy (short version: use tracking or you're SOL), so you were taking a gamble and you got burned.

Shipping without tracking can be a legit tradeoff, but you do have to be aware that you're taking a risk and any buyer can blatantly rip you off if he feels like it.

[Malchar]

Early march I sold a playset of japanese grindstone and painter's servant on ebay to a guy in the US. He paid for regular shipping, which isn't trackable and I sent the cards.

Last week he starts complaining about he hasn't received the cards and he files a case against me on ebay. I tell my side of the story and BAM! ebay tells me I have to give him a full refund!

Is there anything I can do here, or am I just screwed? :/

Damn, I wish I could have gotten those grindstones.